At Schmieden Decor, we strive to ensure you are completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help. Please read our refund policy carefully.

  1. Returns

You have [7] days to return an item from the date you received it. To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In the original packaging.
  • Accompanied by a receipt or proof of purchase.

Certain types of goods are exempt from being returned. These include:

  • Perishable goods (e.g., food, flowers).
  • Downloadable software products.
  • Personal care items (e.g., intimate or sanitary goods).
  1. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

  1. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time before your refund is officially posted.
  • Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at [schmiedendecor@gmail.com / +91 79755 04419].

  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at [schmiedendecor@gmail.com]/

  1. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

  1. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

  1. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Thank you for shopping with us!